FREQUENTLY ASKED QUESTIONS

1. What is an e-ticket?

An e-Ticket (electronic ticket) is a number given to passenger in place of a paper ticket. Passengers are required to show this unique confirmation number at the airline counter of airport to get boarding card. The passenger also has the option to carry airline PNR (passenger name record) number if the reservation has been processed electronically with a valid photo id proof as a mandatory.


2. How do I know my reservation was booked?

We'll send you an SMS and an email to confirm your flight booking. Do I need to re-confirm my flight before departure? No. Gone are the days of confirming and re-confirming - you just need to show up at the airport on time with your flight reservation information and valid documents.


3. What is an amendment?

An amendment is a fancy word for a change in your travel plan. You can change the date or time (or both) of your travel; you cannot, however, change the sector(s) on which you're already booked. For example, if you're booked on a flight from Mumbai to New Delhi , you can't change your destination to GAO


4. How do I get my e-ticket details?

We'll send your e-ticket details to the email address you gave us when you made your reservation.


5. How do I get a boarding pass for an e-ticket?

You need to show your e-ticket confirmation email and your e-ticket number at the check-in counter. The airline representative will issue your boarding pass at that time.

 
 
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